Get* Wordpress Support For Theme, Plugins & Errors

How to Fix When Email Notification Not Working in WooCommerce?

WooCommerce Email notifications not getting sent is one of the most common problem users of this plugin face.
There are quite a few causes of this problem. Some can be resolved very easily, others take a few more steps.
We will start with the easy steps.

Step 1: Check WooCommerce Email Notification Settings
When dealing with WooCommerce Email settings, the two major things you need to check are “Email sender options” and “Individual notification emails”.
To start, open up the WordPress dashboard. In the left-hand navigation, go to WooCommerce » Settings.

Step 2: Click on the “Emails” tab

Step 3: In this list, you’ll see all of the emails that should be sent from your store. You can check each email template by clicking the Manage button on the right.

Step 3: In the email template, you will want to check that the email is enabled. If it is not, enable it.
Next, check the recipient email address and ensure it is entered correctly.

Scroll down and click Save Changes. Now you can check test to see if you have sent the email out correctly.

How to Fix No Shipping Methods Found Error in WooCommerce ?

One of the common issues clients approach us (wpcustomersupports) with is “No shipping methods were found error” in their WooCommerce store when a customer tries to checkout.

And the most important aspects of a WooCommerce store is shipping! Shipping is the process through which a product is delivered from you to the buyer. WooCommerce allows you to put up some complex and particular criteria to ensure that you’re providing the proper selections at the correct costs.

What are the Reasons for WooCommerce There Are No Shipping Methods Available?

There are multiple reasons why this error could happen. The most common reasons include:

  • Shipping carrier account configuration issues
  • Products with no weight and dimensions
  • No shipping method added to the shipping zone
  • Shipping service not available for the address
  • Incorrect shipping address entered by the customer

In this blog , we will guide you through some of the basic reason for the error to occur as well as their possible solutions.

No method of shipping for the shipping zone

WooCommerce will not display shipping procedures on the checkout page if the shipping address falls into a shipping area without shipping methods.

If you create shipping zone, you must:

  • Give the shipping area a name.
  • Select regions (continents/countries/state)
  • Add a Shipping zone mechanism

How to Fix?

  • First of all login to your WordPress Dashboard.
  • WooCommerce > Settings.
  • Now, choose shipping tabs.
  • Click on the Edit to open the shipping area settings section.

Here , at least one method of shipment is added and enabled in the Shipping method option.

You can add multiple methods and enable them if you want.

How does ShipStation integrate with WooCommerce?


ShipStation is a web-based shipping service that streamlines the order fulfillment process for online retailers, handling everything from order import and batch label creation to customer communication. ShipStation is a great fit for businesses with any number of users or locations.

You can download the plugin from here WooCommerce ShipStation Integration

Why Choose ShipStation?

ShipStation is a web-based shipping solution that streamlines the order fulfillment process for online retailers, handling everything from order import and batch label creation to customer communication. Advanced customization features allow ShipStation to fit businesses with any number of users or locations.

How to install plugin in wordPress?

Step 1: After download the plugin click here

Step 2 : Go to Plugins => Add New > Upload and select the ZIP file which you have downloaded.

Step 3 : After the installation is complete, click the Activate Plugin button.

How to Setup and Configure plugin?

Step 1: Go to WooCommerce => Settings

Step 2 : Now Go to Integration > ShipStation.

Step 3 : Authentication Key is the first thing you’ll see here. This is generated for you and can’t be changed here. It’s a unique key that you’ll use when connecting your store to ShipStation.

Export Order Statuses Choose which WooCommerce orders with different statuses you would like to send to ShipStation. Only send orders that have been paid for, such as Processing, Completed, and perhaps On-Hold/Cancelled orders.

Shipped Order Status The order status should then be updated after being recorded as shipped in ShipStation. Completed is a good option since it typically implies the order is finished and no more action is required.

Logging If you have run into any issues, enable logging here. This can be helpful for troubleshooting things. You can view the logs at: WooCommerce => System Status => Logs. Then in the logs dropdown find the appropriate ShipStation log files.

Step 4 : When you are finished, click on Save Changes.

Step 5 : Log in to your ShipStation account in a new tab and left-hand sidebar, select Selling Channels

Step 6 : If you’re an existing ShipStation user, you can find this at: ShipStation Account Settings > Selling Channels > Connect a store or marketplace.

Step 7 : From the wide range of integration tiles available, you can locate and choose the WooCommerce tile

Step 8 : Enter your WooCommerce Authentication Key and Store URL, as well as any custom statuses that need to be mapped.
If the test is successful, click Test Connection, then Connect.

Your store will be connected to ShipStation once you have completed the connection steps. You’ll be directed to the store’s Settings page, where you can modify store-based configurations such as notification preferences, branding and product handling.


ShipStation easily integrates with the WooCommerce plugin for WordPress, enabling you to easily manage your online orders, create shipping labels, and automate most tasks associated with eCommerce order fulfillment.

How to Backup My WooCommerce Database to Secure Store’s Data

Taking backups of your WooCommerce website is the simplest way to keep your store secure. If something goes wrong, you can easily roll back to a stable version of your website.

But while backups are important, you might not be sure how to get started and how often to back up your store, especially if you have a busy store with lots of incoming orders.

This article will teach you everything you need to know about WooCommerce backups, and how to start backing up your store.


We’ll make this super-simple for you:

  • If your database is under 1 MB, feel free to take a manual backup. We don’t recommend it, but it won’t cause severe server issues at the very least.
  • If your database is under 100 MB, then using a free backup plugin is fine. There are other issues that you’ll face, but at least your WooCommerce database backup won’t be corrupted due to a server timeout error.
  • For any database that’s above 100 MB in file size, we highly recommend using a paid backup plugin like BlogVault.

Take Automated Backups with Plugins

  • BlogVault – A Backup and Migration Service: BlogVault offers you a 7-day free trial to test the system’s reliability without spending a penny. Their customized WooCommerce Backups are designed to ensure zero-order loss and come with a 365-Day Backup History.
  • BackupBuddy: It is a premium plugin by iThemes for backup and migration. The major advantage of using the BackupBuddy plugin is its license-based service. You get the license to use the plugin for whatever websites you mention in your plan.
  • UpdraftPlus WordPress Backup Plugin: UpdraftPlus is a freemium plugin that automates backups. This is the most popular backup plugin with over two million active installs. It allows you to take a backup of your files and restore them in one click.

For the purpose of this article, I am using UpdraftPlus, as it is free to use and does the job quite well.

  • Next, we will take the backup of the database. The database contains each one of your pages, content, post, categories, etc. To take a backup of your database, you must navigate to the database management panel of your hosting platform. Then, go to PHPMyAdmin.
  • Now, you must select your database, which you had created at the time of development of your website. If you can not find your database name, you can go with your wp-config.php file and find your database name.
  • Next, select all of the tables, and click the Export button from within the menu.
  • That’s it! You have now successfully created a backup of the database manually.

How To add Klarna To My WooCommerce store?


Klarna (or SOFORT) is an online banking payment service which enables you to use e-banking to make quick and secure bank transfers. It can be used by customers who have a bank account in Germany, Austria, Belgium and the United Kingdom.

Klarna Payments is the Klarna product that lets you add any of Klarna’s payment methods to your checkout page. Including Pay in Parts, Pay later, Financing, or Direct payment methods.

The product is customizable to fit the flow and design of your specific checkout. Optimized to offer a simple integration and outsource any user interaction required for your customers to complete a purchase with a Klarna payment method.

How does Klarna checkout work?

Klarna Checkout is our complete payment solution where Klarna handles your store’s entire checkout. This solution includes all of Klarna’s payment methods: Pay now (card payments), Pay in 30 days (invoice), Pay in 3 instalments and Financing (instalment plans of 6, 12, 24 and 36 months with flexible payments).

Klarna Checkout is updated continuously with improvements and functions that increase conversion and make things easier for both you and your customers.

Klarna Checkout Installation and Configuration

Klarna Checkout for WooCommerce is a plugin that extends WooCommerce, allowing you to take payments via Klarna.

Klarna Checkout is available in Austria, Denmark, Finland, Germany, The Netherlands, Norway, Sweden, United Kingdom and the United States.


1.WooCommerce 3.7 or newer is required.
2.PHP 5.6 or higher is required.
3.A SSL Certificate is required.


Go to WordPress Dashboard → Plugins Add New. Use the search bar on the top right corner to search for ‘Klarna Checkout.’ Click the Install Now button, and then activate the plugin.


  • Go toWooCommerce > Settings > Payments > Klarna Checkout.
  • Enable Klarna Checkout by checking the Enable Klarna Checkout checkbox.
  • Title – Enter the title for the payment method displayed in the checkout and order confirmation emails
  • Description – Enter the description of the payment method displayed in the checkout page.
  • Separate shipping address – Tick this checkbox if you want to allow customers to use a shipping address that is not the same as their billing address.
  • Other payment method button text – Customize the Select another payment method button text that is displayed in checkout if using other payment methods than Klarna Checkout. Leave blank to use the default (and translatable) text.
  • Shipping details – Additional shipping information that will be displayed to customers in Klarna Checkout iframe after they have placed an order.
  • Allowed Customer Types – Select if you want to sell both to consumers and companies or only to one of them (available for SE, NO and FI).
  • Product URLs – Tick the checkbox if you want to send product and product image URLs to Klarna.
  • Logging – Logging events in the module. The log can be found by navigating to → WooCommerce → System Status → Logs.
  • Test mode – Tick the checkbox if you make purchases using a test account.
  • Date of birth mandatory – Tick this checkbox if you want to make it mandatory for customers to enter their date of birth during checkout.

Based on your store base location and the countries you are selling to, you will use one or both of these sections. By adding merchant credentials to a specific region (Europe or the United States) you also enable Klarna Checkout as an available payment method for that region. Note that you need an agreement with Klarna for each region enabled.

  1. Production username – Username that you received from Klarna.
  2. Production password – Password that you received from Klarna
  3. Test username – Username for test purchases that you received from Klarna (if you have applied for a test account).
  4. Test password – Password for test purchases that you received from Klarna (if you have applied for a test account).
  5. Title mandatory (GB) – Check this to make customer’s title mandatory, only works for customers based in GB.
  6. Show prefill consent notice – Check this to prevent logged-in customers’ data from being sent to Klarna, only applicable for customers from Germany and Austria.
  7. Offer local payment methods for AT/DE/FI/NL customers – Checking this will offer local payment method to customers from each of these countries. If these options remain unchecked, only card payments will be available for customers from these countries, when checkout out with Klarna Checkout.

Is it Klarna a safe payment gateway?

It positions itself as a ‘safe’ option and claims that using its services won’t damage your credit rating and that you won’t be charged fees, even if you are late making payments.


Payment information is processed securely by Klarna. No card details are transferred to or held by the store. All transactions take place via connections secured with the latest industry standard security protocols.

How To Integrate Square Payment Gateway to My Website?


Square is a popular merchant service and mobile payment gateway provider based in San Francisco, CA. Its range of software and hardware products include Square Register and Square Reader. Square Payment Gateway is a great option for merchants and individuals who need to accept credit cards through their Android and iOS applications.

Square is the only payment gateway with a free online store feature that automatically connects to Square payments. It is also the only option that partners with an ecommerce platform (Weebly) and delivers Square payments with the platform for people to use.

How does square work with wordpress?

WordPress allows you to create a website that grows with your business. You can build sites from small business websites to personal portfolios, featuring a wide array of content through a fully customizable solution.

With WordPress you can view real-time statistics, manage your social media promotion on Twitter and Facebook from your site, and improve your search ranking with our built-in SEO tools.

How to Integrate Square Payment Gateway Using WP Easy

You can download plugin from here WP Easy Pay, you can integrate Square as a WordPress payment Gateway into your website without any code or any other plugin. WP Easy Pay offers buttons that users can use to make different payments such as donation, subscription, or one-time payments.


1. Set up one-time and recurring payments
2. Payments without any API code requirement
3. Single Button for all payments
4. Sandbox support available for developer testing
5. Notification emails sent to admin for successful transactions

Square card payment is currently available in the U.S., Canada, the U.K., Australia, and Japan only.


1.A valid SSL certificate
2.A Square account
3.WordPress 4.8 version or greater
4.PHP version 5.5 or greater

How to Set up WP Easy Pay for WordPress

Step 1: Go to WordPress Dashboard → PluginsAdd New. Use the search bar on the top right corner to search for ‘WP Easy Pay.’ Click the Install Now button, and then activate the plugin

you can see the following screen. Click the Allow & Continue button.

You will receive an activation email from WP Easy Pay. To complete the installation process, you need to click on the activation button.

How to Configure WP Easy Pay?

You need to sign in or create a account from Square payment gateway before start the configuration.

Go to WordPress Dashboard → WPEP Settings. Here you can add payment settings for Square Payment Gateway account. In addition, you can integrate Square settings into WPEP (Application ID, Token, Location ID, etc.).

Button Settings
In the Dashboard → WPEP Settings → Button section, you can create a button to accept a fixed amount in WP Easy Pay. In the Freemium version, only two types of payments are possible: Simple Payment or Donation. Select one and enter the text for the button in the Button Text section.


WooCommerce Square up Payment Gateway is the ultimate payment plugin for receiving simple Square payments on your WooCommerce-powered website. The plugin’s functionality allows you to manage payments and refunds between WooCommerce and Square in real-time.

You can accept payments for your simple product via Square card checkout, Google Pay, Apple Pay, and Square Gift Card.

How To Setup Ogone Payment Gateway In WooCommerce?

what is Ogone Payment Gateway In WooCommerce

WooCommerce Ingenico (Ogone Platform) is a gateway plugin that allows you to accept many international and local payment methods so that your customers can choose their preferred payment method, helping you to improve conversions and customer satisfaction.

Ogone allows your customers to choose how they want to pay, whatever the situation: payment by card processing, through a call center, in batches, via shopping carts, or specific industry solutions.

What countries support Ingenico?

The platform is supported in many nations including Belgium, US, Netherlands, France, Germany, Austria, United Kingdom, Switzerland, and Luxembourg.

Which plugin is used to set up WooCommerce Ingenico?

You can download from here

What is the requirements for Requirements for Ogone Payment Gateway?

1. WooCommerce website version 3.0.0
2. Merchants need to purchase the extension.
3. Sign in to Ingenico platform and get your Secure Hash Algorithm (SHA) credentials.

How to install WooCommerce Ogone Payment Gateway plugin?


Step 1– First of all login in to your WordPress account.

Step 2– Go to Plugins > Add New > Upload and select the ZIP file you just downloaded.
Step 3– Click Install Now, and then Activate

How to setup the plugin?

Step 1– Go to WooCommerce > Settings > Payments and read the next section to learn how to setup and configure the plugin.
Step 2– Select “Enable plugin” and then press “Manage” button

How to Configure the plugin?

Step 1– To configure the plugin to accept payments, you’ll first need to log into and configure your Ingenico account.

After logging in, follow these steps:

Step 2– Go to Configuration > Technical Information > Global Security Parameters and set the Hash algorithm to SHA-256. Then scroll to the bottom of the page and hit “Save”.

Step 3– Go to Configuration > Technical Information > Data and Origin Verification Now add “URL of the merchant page containing the payment form that will call the page: order standard.asap” in the given sandbox. Next, fill in “SHA-IN passphrase”. Lastly, click on “Save”.

Step 4– Go to Configuration > Technical Information > Transaction Feedback Tick the checkbox related to receiving redirection related transaction feedback parameters later

Step 5– Under Direct HTTP server-to-server request, ensure that “Timing of the request” setting is set to “No request”:

Step 6– Next, on the same page you’ll find the “Dynamic e-Commerce parameters” section. Check the “Selected” list and make sure it has NCERROR, COMPLUS, STATUS, PAYID, and ORDERID.

Note – if customer’s have previously purchased the plugin and did not configure the COMPLUS setting, you may see a notice in your WooCommerce admin instructing you to configure this setting within Ingenico and then click “complete” on the message. It’s important that you perform both steps so as to avoid interruptions in your ability to process credit cards.

Step 7– Scroll a bit further down this same page (Transaction Feedback) and set a SHA-OUT pass phrase of your choosing. Finally scroll to the bottom of the page and hit “Save”.

Customize Ingenico (Ogone Platform) Extension

After completing your Ingenico back office settings are complete, you’ll need to log into your WooCommerce admin and configure the WooCommerce Ingenico (Ogone Platform) plugin.

1. Enable/Disable – This will enable the gateway to be used by customers to checkout.
2. Testing – Set to “Yes” to use with a test account. Set to “No” when you’re ready to start accepting live payments.
3. Title – This is the text shown for the payment during checkout and on the Order Received page.
4. Description” – here you can add detailed information for your purchasers.
5. Ingenico PSPID – The PSPID for your account, provided by Ingenico. Note that you should have a different PSPID for testing mode vs. live mode.
6. SHA-IN – This is the SHA-IN passcode you created while configuring Step 3 above
7. SHA-OUT – This is the SHA-OUT passcode you created while configuring Step 7 above
8. Template Page” – Add a URL similar to the one on your site’s server.
9. Debug Mode – Enable this is you are having issues correctly processing transactions. All debugging messages are cleaned of sensitive information before display, but as a best practice, please do not enable this unless you are having issues with the plugin.


Accept multiple payment channels with Ingenico (Ogone Platform) payment services. WooCommerce Ingenico (Ogone Platform) is a gateway plugin that allows you to accept many international and local payment methods so that your customers can choose their preferred payment method, helping you to improve conversions and customer satisfaction. This is especially useful for international sellers who’d like to offer customers’ preferred payment method.

How To Set Up A Payson Payment Gateway In WooCommerce?

Payson is a gateway plugin that extends WooCommerce, allowing you to take payments via Payson. Payson cooperates with Visa, MasterCard and the Swedish online banks Swedbank, Handelsbanken, SEB and Nordea.

Which plugin is used for Payson Payment Gateway?

You can downlaod plugin form here

How to Install Payson Gateway Plugin.

Step 1 – First of all sign in to your payson account. And select plugin => Add new.

Step 2 – Click the “Upload Plugin” button.
Step 3 – Click on “Choose File” and then on “Browse” to upload the file.
Step 4 – Next selecting the file, click “OK” => “Install”.
Step 5 – Click on “Activate plug-in”.

How to setup Payson Gateway Plug-In Configuration

Step 1 – click WooCommerce => Settings
Step 2 – Select the “Payments” button and enable “Payson” from the given list. Next, select “Manage” for plug-in configuration.
Step 3 – You can Configure the different options on the page like “Title”, “Description” “Payson email address”, “Agent ID”, “API Key”, Order Management, “Debug Log” etc.
Step 4 – Next click on “Save Changes”.

Paying with Payson

The Payson gateway acts as two separate payment gateways, one for Payson Direct and one for Payson Invoice.

Payson Direct

Direct Payments means that you easily can take credit card payments as well as direct payments via any of the associated banks.

Payson Invoice
The Payson gateway also offers Payson Invoice – let your customers receive their order first and pay by invoice later.

In order to use the Payson gateway you need a Payson merchant account and also request a AgentID and a MD5-hash from Payson. Note that the plugin only works in Sweden and Finland (Payson Invoice only in Sweden) so the the currency must be set to Swedish Krona or Euros.

Payson Direct Configuration


  • you can purchase or download the plugin zip file from
  • Login to your WordPress Admin. Click on Plugins => Add New from the left hand menu
  • Click on the “Upload” option, then click “Browse” to select the zip file from your computer. Once selected, press “OK” and press the “Install Now” button.
  • Activate the plugin.

Payson Direct Configuration

  • To configure the plugin, click on WooCommerce => Settings =>Payment Gateways. You should see “Payson Direct” as an option in the list.
  • you can select the radio button next to this option to make it the default gateway.
  • You should see “Payson Direct” displayed across the top of the page as a link also. Click on this to configure the plugin, and you will see a list of options:
  • Select “Enable this payment method” for activating this Payson Direct feature on your WooCommerce.
  • “Title” option allows you to determine what your customers will see this payment option described as on the checkout page.
  • “Description” box controls the message that appears under the payment fields on the checkout page.
  • Payson email address – the email address tied to your Payson account.
  • Agent ID – Requested from Payson (Login to your Payson account and navigate to –> My account –> Integration to retrieve your AgentID).
  • MD5 – Requested from Payson (Login to your Payson account and navigate to –> My account –> Integration to retrieve your MD5-key).
  • Debug – If this option is checked then details of communication with Payson are stored in a debug log at location /wp-content/plugins/woocommerce/logs/payson.txt.
  • Next click Save changes to save your changes.

Payson Invoice Configuration – How does Payson Invoice works?

  • Go to Woo Commerce > Settings > Payment Gateways option.
  • You should see “Payson Invoice” displayed across the top of the page as a link also. Click on this to configure the plugin, and you will see a list of options:
  • Click the Enable/Disable checkbox for this gateway
  • “Title” option allows you to determine what your customers will see this payment option described as on the checkout page
  • “Description” box controls the message that appears under the payment fields on the checkout page.
  • Payson email address – the email address tied to your Payson account.
  • Agent ID – Requested from Payson.
  • MD5 – Requested from Payson.
  • Language – Set the language in which the page will be opened when the customer is redirected to Payson.
  • “Invoice fee” – Add Invoice fee for the product in the given sandbox.
  • Select “Save changes”.


Payson Checkout is a payment module that lets you receive payment through Payson’s payment system of the same name in your WooCommerce store.

How to Setup and Configure PayPal for our website with WooCommerce?

PayPal is one of the best and most widely used payment systems in the world. PayPal is one of the world’s most familiar, trusted, and preferred brands.In this article, we will look at how you can add PayPal to WooCommerce website. It’s is an online financial service that allows you to pay for items using a secure internet account. You simply add your bank account, credit card or debit card details and whenever you pay using PayPal, you can choose which of your cards or accounts it pays with.

Of course, we will provide brief information about the same, the WooCommerce, and integration of PayPal plugin to your online

Why Choose PayPal over other Payment Gateways?

PayPal has been helping online stores by simplifying their payment processing for over two decades. It currently serves over 348 million active consumer accounts and 29 million active merchant accounts across more than 200 markets.

Other than being a trusted brand that offers quick and easy integration for someone with no development background it comes with a wide array of benefits as listed below.

To allow customers to make payments on your website with PayPal, we need to connect your account to the website. Let’s have a look at how to set up your Paypal account in WooCommerce

Step 1: Open Paypal settings in WooCommerce

Open your WordPress dashboard and under the WooCommerce menu click on ‘Settings.’

Click on ‘Payments’ to open the payments settings page for selecting paypal or activate paypal.

You will notice that WooCommerce already has a PayPal payment gateway for WordPress or woocommerce .

Click on ‘Set up’ to open the PayPal settings or activate it on click on button.

open paypal settings in woocommerce

Step 2: Configure PayPal payment gateway in Woocommerce wordpress

Click on ‘Enable PayPal Standard’ and enter your email id . This will be the email address that you used to sign up for PayPal.

Scroll to the bottom of the page and click on ‘Save changes.’ after finish all entries.

click save changes to save the settings

SUCCESS! You have successfully connected your PayPal account to your website. You will now be able to receive online payments on your website.

Now let’s do a test to see if PayPal is successfully integrated to your site. Or Pay Online using paypal.

You cannot copy content of wpcustomersupports.